1. Introduction

This Privacy Policy explains how SmartCampaigner ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website (smartcampaigner.ai) and services.

2. Information We Collect

2.1. Information You Provide

• Account information (name, email, password)
• Business information
• Payment information
• Marketing preferences
• Communications with us
• Feedback and support requests

2.2. Information Automatically Collected

• Device information (IP address, browser type, operating system)
• Usage data (features accessed, time spent, interactions)
• Cookies and similar technologies
• Log data
• Performance data

3. How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Process your transactions
• Send service updates and administrative messages
• Improve and personalize our services
• Analyze usage patterns and trends
• Detect and prevent fraud
• Comply with legal obligations
• Respond to your requests and support needs
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information with:

4.1. Service Providers

• Payment processors
• Analytics providers
• Cloud hosting services
• Customer support tools

4.2. Legal Requirements

• In response to legal requests
• To protect our rights
• To prevent fraud or illegal activities
• In connection with a merger, sale, or acquisition

5. Data Retention

We retain your information for as long as:

• Your account is active
• Needed to provide our services
• Required by law
• Necessary for legitimate business purposes

6. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data
• Withdraw consent
• Lodge complaints with supervisory authorities

7. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Access controls
• Regular security assessments
• Employee training
• Incident response procedures

8. International Data Transfers

We may transfer your information to servers located outside your country of residence. We ensure appropriate safeguards are in place for these transfers.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your session
• Remember your preferences
• Analyze usage patterns
• Improve our services

You can control cookies through your browser settings.

11. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes through:

• Email notifications
• Website notices
• In-app notifications

13. Do Not Track Signals

We respond to Do Not Track signals from web browsers.

14. California Privacy Rights

California residents have additional rights under the CCPA, including:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access personal information
• Right to delete personal information

15. Contact Us

For privacy-related questions or concerns:

• Email: contact@smartcampaigner.ai
• Website: smartcampaigner.ai

16. Consent

By using our services, you consent to this Privacy Policy and our processing of your information as described herein.